Support

Get help

Email support@prioritynails.com and we’ll get back to you within 2 business days.
Tell us your business name and what happened. A screenshot helps.
Booked an appointment? Contact your nail tech for changes, cancellations, or refunds.

For nail techs

I didn’t get the confirmation email. Check your spam folder. In the app, try signing in and tap Resend email for a new link.

I forgot my password. Email us from the address on your account and we’ll help you get back in.

I’m not getting notifications. Make sure notifications are turned on for Priority Nails in your iPhone’s Settings, then sign out and back in to the app.

How do I delete my account? In the app, go to Settings → Delete account. This permanently deletes your business and everything in it.

For clients

How do I change or cancel my appointment? Use the link in your confirmation email, or contact your nail tech directly.

How do I remove my information? Ask the nail tech you booked with, or email us and we’ll help.